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Privacy Policy

This policy explains what we collect, why, and what you can do about it. We keep data collection to the minimum we need to do good work, and we never sell it.

Last updated · May 2026

Who we are

FMT Group (“FMT”, “we”, “us”) is a digital studio based in Waterloo, Ontario, Canada, with a team in Kathmandu, Nepal. This policy covers fmtgroups.com and the services we provide through it.

What we collect

We collect only what we need to respond to you and run the site:

  • Contact details you give us: name, email, company, and the message you send through our contact form.
  • Basic usage analytics: pages visited, approximate region, device and browser type, collected in aggregate.
  • Technical data your browser sends automatically, such as IP address, used to keep the site secure and working.

How we use it

We use your information to reply to enquiries, deliver and improve our services, keep the site secure, and (only if you opt in) send you occasional updates. That’s it.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and analytics

We use a small number of cookies and privacy-respecting analytics to understand how the site is used and to improve it. You can block cookies in your browser settings; the site will still work.

Where your data lives

We use reputable service providers for hosting, analytics, and email. Your data may be processed in Canada, the United States, or other countries where these providers operate. We choose providers that maintain appropriate safeguards.

How long we keep it

We keep enquiry data for as long as needed to serve you and meet our legal and business obligations, then delete or anonymize it. You can ask us to delete your data sooner.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Ask us to correct or delete it.
  • Withdraw consent to marketing at any time.
  • Object to or restrict certain processing.

To exercise any of these, just email us. We’ll respond promptly.

Contact

Questions about your privacy or this policy? Reach us through the contact page and a real person will get back to you. We’re based in Waterloo, Ontario, Canada.

Changes to this policy

We may update this policy as our practices evolve. We’ll change the “last updated” date above, and for material changes we’ll do our best to give you notice.

Questions about this?

We're easy to reach

If anything here is unclear, or you'd like to exercise your data rights, get in touch. A real person will reply.